Universal Appliance Repair is dedicated to providing the highest level of service to our clients. For this reason, we offer fair warranties for both labor and parts that guarantee customer satisfaction.
Should you have any questions about our warranty policy, feel free to contact Universal Appliance Repair.
The labor warranty is 30 days only. Labor warranty only applies to repairs and/or services described on the invoice. All appliance repair warranty work honored 9 AM to 4 PM Monday through Friday. No warranty work honored Saturdays, Sundays, or Holidays.
Labor charges are not refundable. After repairs are completed in the home or after delivery of the repaired appliance from the shop, turn on the appliance to see if it is operating to your satisfaction. If additional service is required after the technician has left the home and he must be “recalled” an additional charge based on in the home time will be made. This is not a service call, but a time charge that would have appeared on the original billing had the service man worked longer on the original call or ship repair; this recall price is granted for five days following repair of appliances. After five days, any other service required is considered a new service call and you will be charged for the trip charge and all necessary labor charges.
Parts used in the repair of your appliances are equal to or superior to the original parts in your appliances, and these parts carry a normal 90-day warranty. If parts replaced fail during the appliance repair warranty period, they will be replaced without charge for the parts. Customer will pay for labor and handling costs incurred to replace such parts.
Only parts listed on this invoice are covered by this warranty. If other parts breakdown due to use or age, or for other reasons beyond our control, they will be replaced and the regular price for material and labor rates will be charged. Clearing of clogged drains guaranteed for 10 days only. There is no guarantee on replacement of plastic or glass shelf support basket slides.
There is absolutely no labor appliance repair warranty on any parts with an intermittent problem. Since the problem is not apparent, it cannot by traced. The only time such a problem can be traced is when the problem actually exists and is traceable.
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